Privacy Policy
Govardhan Overseas provides a Platform at www.jbandcodryfruits.com.
JB & Co values your trust. That is why we insist on the highest standards for secure transactions and the privacy of customer information.
Please read the following statement to learn about our practices for gathering and disseminating information. Our privacy policies are subject to change without notice at any time. Please review this policy on a regular basis to ensure you are aware of any changes.
By using this Platform, you agree to be bound by the terms and conditions of this Privacy Policy. Acceptance of the terms and conditions of this Privacy Policy is required before using or accessing our Platform.
You expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy by simply using the Platform. This Privacy Policy is part of and subject to the Terms of Service.
1. COLLECTION OF YOUR INFORMATION
We collect and store the information you provide us on a regular basis when you use our Platform. In general, you are not required to reveal your identity or any personal information about yourself when using the Platform. Once you provide us with your personal information, you are no longer anonymous to us. Wherever possible, we indicate which fields are required and which are optional. You can always choose not to provide information by not using a specific platform service, product, or feature.
We may collect and store information about your purchasing habits, preferences, and other information that you provide on our Platform. We use this information to conduct internal research on the demographics, interests, and behaviour of our users in order to better understand, protect, and serve them. This information is aggregated and analysed. This information may include the URL you just came from (whether or not it is on our Platform), the URL you go to next (whether or not it is on our Platform), information about your computer’s browser, and your IP address.
We collect personal information (such as your email address, delivery address, name, phone number, credit card/debit card, and other payment instrument details. [1] [RM2]) when you create an account or transact with us. While you can browse some areas of our Platform without registering, certain activities such as placing an order or accessing our online content or services require registration. Your contact information is used to send you offers based on previous purchases and your preferences. If you choose to post messages on our message boards, chat rooms, or other message areas, leave feedback, or use voice commands to shop on the Platform, we will collect the information you provide us. We retain this information as permitted by law in order to resolve disputes, provide customer support, and troubleshoot problems. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your
activities or postings on the Platform, we may collect such information and store it in a file specifically for you.
We will also collect information about your Platform and the platform transactions of third-party business partners. You will be subject to the privacy policies of any third-party business partner who directly collects your personal information from you. JB & Co is not responsible for the privacy practises or content of third-party business partners’ privacy policies and we recommend that you read them before disclosing any information.
JB & Co has a number of third-party business partners on the Platform. If you use such Third Party Partners’ products or services, you will be redirected to Third Party Partners’ websites/applications, and your access to Third Party Partners’ websites/applications will be based on your Platform login credentials after we have asked for your permission to share the data further. JB & Co is not responsible for the privacy practises or content of Third Party Partners’ privacy policies, and we encourage you to read their policies before disclosing any information.
2. USE OF DEMOGRAPHIC / PROFILE DATA / YOUR INFORMATION
Your personal information is used to deliver the goods on the products and services you have requested. If we use your personal information to market to you, we will provide you with the option to opt out. We use your personal information to help sellers and business partners handle and fulfil orders; improve the customer experience; resolve disputes; troubleshoot problems; promote a safe service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud, and other clerical errors.
With your permission, we will have access to your SMS, contacts in your directory, location, and device information. We may also request your PAN, GST Number, Government issued ID cards/numbers, and Know-Your-Customer (KYC) details in order to:
(i) Check your eligibility for certain products and services, including but not limited to credit and payment products;
(ii) Issue GST invoices for the products and services purchased for your business requirements;
(iii) Improve your Platform experience and provide you access to the products and services offered by us, sellers, and third parties.
You acknowledge that if you do not provide us with consent, your access to these products/services may be limited. In order to continuously improve our product and service offerings, we and our affiliates collect and analyze demographic and profile data about our user’s activity on our Platform. Your IP address is identified and used by us to help diagnose server problems and administer our Platform. In addition, your IP address is used to identify you and collect broad demographic data.
On occasion, we may ask you to participate in optional surveys conducted by us or a third party market research agency. These surveys may request personal information, contact information, date of birth, demographic information such as zip code, age, or income level, and attributes such as your interests, household or lifestyle information, purchasing behavior or history, preferences, and other information that you choose to provide.
The surveys could collect voice data or video recordings, and participation would be completely voluntary.
We use this information to tailor your experience on our Platform by displaying content we believe you might be interested in and content based on your preferences.
3. COOKIES
We use data collection devices such as “cookies” on certain pages of the Platform to help analyse web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive to assist us in providing our services. Cookies do not contain any personally identifiable information about you. Certain features are only available with the use of a “cookie.”
Cookies are also used to reduce the number of times you enter your password during a session. Cookies can also help us provide information that is tailored to your preferences. The vast majority of cookies are “session cookies,” which are deleted from your hard drive at the end of a session.If your browser allows, you can always decline/delete our cookies; however, you may be unable to use certain features of the Platform and may be required to re-enter your password more frequently during a session as a result. Furthermore, on certain pages of the Platform, you may encounter “cookies” or other similar devices placed by third parties. We have no control over the use of third-party cookies.
We store both permanent and temporary cookies on your computer’s hard drive.
4. SHARING OF PERSONAL INFORMATION
Personal information may be shared with our other corporate entities and affiliates in order to provide them with products and services, such as deferred payment options through lending partners. These entities and affiliates may share such information with their affiliates, business partners, and other third parties to provide you with their products and services, and may market to you as a result of such sharing unless you expressly opt out.
Third parties, such as sellers and business partners, may be given access to your personal information. This disclosure may be required in order for us to provide you with access to our products and services; to fulfill your orders; to improve your experience; to provide feedback on products; to collect payments from you; to comply with our legal obligations; to conduct market research or surveys; to enforce our Terms of Use; to facilitate our marketing and advertising activities; to analyze data; to provide customer service assistance; to prevent, detect, mitigate, and invent; to prevent, detect, mitigate, and invent
We do not disclose your personal information to third parties for marketing or advertising purposes without your explicit consent.
Personal information may be disclosed if required by the law or if we believe in good faith that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes.
We may disclose personal information to law enforcement agencies, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to:
(i) Enforce our Terms of Use or Privacy Policy
(ii) Respond to claims that an advertisement, posting, or other content violates the
rights of a third party
(iii) Protect the rights, property, or personal safety of our users or the general public.
5. LINKS TO OTHER SITES
There may be links on our Platform to other websites or applications that collect personally identifiable information about you. We are not liable for the privacy practises or content of the websites to which we provide
links.
6. SECURITY PRECAUTIONS
To protect your information, we maintain reasonable physical, electronic, and procedural safeguards. We use a secure server whenever you access your account information. Once we have your information, we follow our security policies to keep it safe from
unauthorised access.
Users accept the inherent security implications of data transmission over the internet and
the World Wide Web, which cannot always be guaranteed to be completely secure. Thus, certain inherent risks associated with Platform use will always exist. Users are responsible
for safeguarding their login and password information.
7. CHOICE/OPT-OUT
All users have the option to opt out of receiving non-essential (promotional, marketing-related) communications after creating an account with us.
8. ADVERTISEMENTS ON PLATFORM
When you visit our Platform, we serve ads through third-party advertising companies. These companies may use information about your visits to this and other websites (but not your name, address, email address, or phone number) to provide you with advertisements for goods and services that you might be interested in.
9. CHILDREN INFORMATION
We do not knowingly solicit or collect personal information from children under the age of 18, and access to our Platform is limited to individuals who are legally capable of entering into a legally binding contract under the Indian Contract Act of 1872. You must use the Platform, application, or services under the supervision of a parent, legal guardian, or other responsible adult if you are under the age of 18.
10. DATA RETENTION
We keep your personal information for as long as it is required for the purpose for which it was collected or as required by law. However, we may retain data about you if we believe it is necessary to prevent fraud or future abuse, if required by law, or for other legitimate reasons. In the future, we may keep your data in anonymzed form for analytical and research purposes.
11. YOUR CONSENT
By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and other processing of your information (including sensitive personal information) on the Platform.
If you provide us with personal information about another person, you represent that you
have the authority to do so and agree to let us use the information in accordance with this
Privacy Policy.
By providing your personal information on the Platform or any partner platforms or
establishments, you consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners, and other third
parties) contacting you via SMS, instant messaging apps, call, and/or e-mail for the purpose
specified in this policy.
12. CHANGES TO THIS PRIVACY POLICY
Please check our Privacy Policy for updates on a regular basis. This Privacy statement may be updated to reflect the changes in our data practices. We will notify you of significant changes as required by applicable law by posting the date our policy was last updated, posting a notice on our Platform, or sending you an email.
13. QUERIES
If you have a question, issue, concern, or complaint about the collection or use of your personal information under this Privacy Policy, please contact us at the following address:
For queries & feedback contact: +91 70382 15098 Email id: info@govardhanoverseas.com